Question 1

How long will it take to get my Tax Refund?

Accepted Answer

Once we have received the initial information from you, we may need to contact you to discuss follow up questions. This will provide a complete analysis of your circumstances, to help prepare your claim accurately. Once we have finalised your claim, we will send it to you for approval. 
It can take between 6-10 weeks for HMRC to check your details and confirm your total refund amount. 
The sooner we get the information required from you, the sooner we will be able to get you your refund!

Question 2

How can I speed up my refund?

Accepted Answer

The best way to speed up your GCI:Tax Claim is to return your Engagement Letter and Agent Authorisation Form (64-8) to us quickly. The forms give us the written authority to act on your behalf and discuss your claim with HMRC.

Question 3

Am I due a tax refund?

Accepted Answer

The HMRC definition of a tax rebate is "a refund on taxes when the tax liability is less than the taxes paid". A tax refund is a legitimate way to reclaim what you are rightfully owed because you have paid HMRC too much tax. 
If you have been paying your own way to temporary workplaces, then chances are you are owed some tax back for the expenses you incurred. A temporary workplace is  somewhere that you're working for less than 24 months in one go. 
Often, people don't realise just how many of their daily expenses qualify for tax relief. HMRC place the burden on you when it comes to proving what you are owed, and they won't settle up until they have all of their information. GCI:Tax can help you, as our expert team navigate HMRC's clunky system for you! You will never loose out on the tax refund you are rightfully owed.
The average tax rebate for 4 years with GCI:Tax is worth £3,000, so it is definitely worth submitting a claim with us to get back what you are owed!
Take just 60 seconds to find out if the expenses you incurred in the course of your work meant that you had to pay more tax than you should.

Question 4

What if I don’t know my UTR?

Accepted Answer

If you don't yet have a UTR number, simply complete the following form to obtain one - https://www.tax.service.gov.uk/shortforms/form/SA1
Alternatively, we are able to post a paper copy of the form if preferred. You will then receive a UTR number within 4-6 weeks (please note this option may delay your claim whilst we wait for the UTR).

Question 5

What fees do you charge?

Accepted Answer

Our standard charges are:
Tax refund if you are employed under PAYE: 20% of the refund claimed (minimum fee £50 for smaller tax refunds and £100 where we work to reduce the bill on tax you already owe).

CIS tax refund including tax return: £270 fixed rate.

Self assessment: from £100 (speak to us for further information).

We do not charge any upfront fees, so you can be confident in knowing that if you are not due a refund, there will be no charge.  When we receive your tax refund from HMRC, we deduct our fee and then pay the refund straight to you.

Before we send your claim to HMRC, we send you a copy with a full breakdown of all of the anticipated fees. We don’t hide anything, so there are no nasty surprises further down the line.

We will clearly set out the following:

The total refund amount

The cost of our service to you

The amount you will receive

You will need to sign this to confirm you have read, understand and agree with it, along with your declaration that all information provided to us to calculate your claim is true and correct. This means you will never be charged for any fees you have not approved, with no further fees to pay and no hidden charges.

All aftercare is included, meaning we will call HMRC on your behalf to resolve a problem you have with them, such as if your tax code changes.

We will send you a reminder when the time comes to start your claim next year.

Question 6

What if I cannot access my P60s?

Accepted Answer

Do not worry if you cannot access your P60s - we will be able to request your employment history from HMRC, which they will send to you in the post. You will need to send a copy to us once you receive it.

Question 7

How does your referral scheme work?

Accepted Answer

We have the best referral scheme in the market today! You could earn a total of £500 for 5 successful referrals. All you need to do is fill in a few quick details on our referrals page.

The form supports up to 5 referrals at a time, but there is no limit on the number of people you can refer. If you need to refer more than 5 people, simply complete the form then start it again, or alternately, send us an email with the details.

We pay £75 per successful referral (paid once we receive the refund from HMRC) and a bonus payment of £125 on the 5th referral, making a total of £500 for 5 referrals! It really couldn't be easier!

We will update you every step of the way, so you are not left in the dark about when you will receive your referral fee.

Question 8

Will this affect my tax code?

Accepted Answer

GCI:Tax will ensure your tax code is checked regularly, to make sure it has not been changed. If you notice something different on your pay slip, just get in touch and we will get it sorted for you.

GCI:Tax | Refund Specialists

Frequently asked questions

How long will it take to get my Tax Refund?

How can I speed up my refund?

Am I due a tax refund?

What if I don’t know my UTR?

What fees do you charge?

What if I cannot access my P60s?

How does your referral scheme work?

Will this affect my tax code?

Frequently asked questions

How long will it take to get my Tax Refund?

How can I speed up my refund?

Am I due a tax refund?

What if I don’t know my UTR?

What fees do you charge?

What if I cannot access my P60s?

How does your referral scheme work?

Will this affect my tax code?